When switching health insurance, your new policy will usually begin on a date you choose when you set up your cover and direct debit. If you can, align your new date with the end date of your current policy to ensure there is no gap in cover between providers.
It’s a good idea to start the process one to two months before your policy renewal date. That means your adviser will have plenty of time to compare options and arrange the switch smoothly. To avoid any break in cover, don’t cancel your existing policy until you’ve been accepted by your new insurer and your new start date is confirmed.
Once your new policy is active, you’ll receive your policy documents confirming the start date and terms. In many cases, you can claim straight away, although some benefits may have waiting periods and pre-existing conditions may not be covered immediately. Check the policy wording carefully so there aren’t any surprises.
You’ll also usually have a cooling-off period – typically around 14 days – to review the policy. If it’s not suitable, you can change your mind within this time.
Cancelling your existing plan
If your policy hasn’t renewed yet but is due to soon, it’s a good idea to contact your insurer ahead of the renewal date and let them know you don’t want it to automatically renew.
Where possible, do this in writing and ask for confirmation so you have a clear record. Some insurers require advance notice to stop auto-renewal, so this will help avoid being charged for another month or year unintentionally.
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